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  1. Platform Manual

Notifications

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Last updated 5 months ago

The Notification Overview is a powerful tool to keep track of recent notifications and analyze data over a certain period. The page's features, such as search functionality, column selection, time frame adjustment, and pagination, make it easy for users to customize the view according to their needs.

The dashboard provides users with additional insight into their notification strategy, allowing them to quickly identify which rules are generating the most notifications, how users are engaging with notifications, and how effective the notification delivery process is.

Dashboard

The Dashboard provides users with additional insight into their notification strategy.

  • The "Rules" chart shows how many notifications of a specific rule were sent in percent, allowing users to quickly identify which rules are generating the most notifications.

  • The "Interactions" chart shows the interaction rate of the sent notifications in percent, providing insight into how users are engaging with notifications.

  • The "Delivery Status" chart shows the rate in percent if notifications were actually delivered or dropped, providing insight into how effective the notification delivery process is.

  • The "Delivered Notifications" heatmp gives you insights which rules are sending most recommendations to endusers on a daily basis. It helps to identify if there is an imbalance in one of the rules configured on your tenant.

Data Table

The table on the bottom of the page displays detail information about the latest notifications sent. The table includes columns such as the notification name, date and time, recipient, and other relevant information. Each row in the table represents a single notification, and users can adjust how many notifications are shown at once by adjusting the page limit.

Toolbar

Located on top of the page is the toolbar which allows you to adjust which information is shown in the charts and the data table.

Filter

The filter functionality on the top of the page allows users to filter for specific notifications by building, rule, delivery status, interactions and time range.