# Support Center

At the bottom of the navigation pane on the left you find a link called "[MOOST Help Center](https://moost.atlassian.net/servicedesk/customer/portals)" which will bring you to our support center after clicking it.

<figure><img src="/files/CisQ7cb74wWT5UWej3y5" alt="" width="241"><figcaption><p>Navigation Panel</p></figcaption></figure>

On the MOOST Help Center you can choose the type of issue you are facing and create a ticket which will be handled by the MOOST Support regarding the SLA's for the Recommender Platform.

<figure><img src="/files/j8Fzs6SjSkI3EnMfQKv3" alt="" width="563"><figcaption><p>MOOST Help Center</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.moost.io/platform-manual/support-center.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
