# Support Center

At the bottom of the navigation pane on the left you find a link called "[MOOST Help Center](https://moost.atlassian.net/servicedesk/customer/portals)" which will bring you to our support center after clicking it.

<figure><img src="https://2791588365-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fkz3AVy8mukfhOsBy0Lvo%2Fuploads%2FEoI42n0LLJYNe0sNnWt0%2Fimage.png?alt=media&#x26;token=e15bc338-64be-4f08-9f45-80403bb6fc63" alt="" width="241"><figcaption><p>Navigation Panel</p></figcaption></figure>

On the MOOST Help Center you can choose the type of issue you are facing and create a ticket which will be handled by the MOOST Support regarding the SLA's for the Recommender Platform.

<figure><img src="https://2791588365-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fkz3AVy8mukfhOsBy0Lvo%2Fuploads%2FT4Za30FvO6k5NRlZ87ze%2Fimage.png?alt=media&#x26;token=36038136-515a-4073-ba47-7c543f4eb5d8" alt="" width="563"><figcaption><p>MOOST Help Center</p></figcaption></figure>