User Experience
Guidance on delivering recommendations clearly and effectively for maximum user engagement.
A powerful recommendation engine is most effective when its output is presented to the user in a clear, timely, and intuitive manner. The User Experience (UX) surrounding your notifications and recommendations is critical for user adoption, engagement, and satisfaction.
This section provides best practices for designing and implementing various user-facing components that deliver recommendations from the MOOST platform. A well-thought-out UX strategy ensures that users see value in the recommendations and can act on them with minimal friction.
This guide is divided into the following sub-sections:
How to build user trust from the start and maximize your notification opt-in rates.
Best practices for defining effective rule logic in the Rule Configurator.
How to write clear, actionable content for your recommendations.
Best practices for creating a persistent, in-app space for users to review all past recommendations.
Guidance on using in-app modals, banners, or pop-ups for less urgent recommendations.
How to leverage immediate, actionable push notifications for time-sensitive advice.
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